Return / Refund Policy

Returns Policy- New and Unopened

You may return new, unopened items within 21 days of delivery for a full refund. Please note that return shipping is not pre-paid, therefore, you will be responsible for return shipping cost. We’ll send the return shipping label if you received the incorrect item as a result of our error.

All returns are subject to case by case exceptions. Please contact us if you are having problem with your items and we will do our best to help you.

Return Shipment Address:

EJUICE AVENUE
Attn: Return Dept
13762 W. STATE ROAD 84
SUITE #236
DAVIE FL 33325-5304

Returns Policy- Defective Products

You may return defective products within 21 days of delivery for a full refund. Please note that return shipping is not pre-paid, therefore, you will be responsible for return shipping cost.

All returns are subject to case by case exceptions. Please contact us if you are having problems with your items and we will do our best to help you.

Return Shipment Address:

EJUICE AVENUE
Attn: Return Dept
13762 W. STATE ROAD 84
SUITE #236
DAVIE FL 33325-5304

Refund Policy – Damaged

If the product is received damaged contact our shipping department for a return label. Refund will be given once the product has been inspected and approved at the time of arrival.

Return Shipment Address:

EJUICE AVENUE
Attn: Return Dept
13762 W. STATE ROAD 84
SUITE #236
DAVIE FL 33325-5304

International order Returns Policy ** No sales to Canada per violation of Canadian Tobacco Act

For international orders we will accept return within 21 days of delivery for full refund. Please note that return shipping is not pre-paid, therefore, you will be responsible for return shipping cost.

Return Shipment Address:

EJUICE AVENUE
Attn: Return Dept
13762 W. STATE ROAD 84
SUITE #236
DAVIE FL 33325-5304

Please allow 24-48 hours processing time on outgoing shipments and / or returns.